Platform Rules Player Protection Philippines

arion pay Terms and Conditions

Last updated: June 2025. Please read these terms carefully before using the arion pay platform. By registering or accessing any part of this site, you agree to be bound by the rules below.

Platform Rules & Player Agreement

1. Eligibility

To use arion pay, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that you meet this age requirement and that online gaming is lawful in your jurisdiction. arion pay reserves the right to request proof of age or identity at any time. Accounts found to belong to underage users will be suspended immediately and any balances forfeited in accordance with applicable regulations. It is your responsibility to ensure that you are legally permitted to participate in online gaming activities in your area.

2. Account Registration

Each player may hold only one account on the arion pay platform. Duplicate accounts are strictly prohibited and may result in permanent suspension of all associated accounts. You must provide accurate, current, and complete information during registration and keep your account details up to date at all times. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately via our support email.

3. Deposits and Withdrawals

All transactions on arion pay are conducted in Philippine pesos (PHP). Supported deposit methods include GCash, Maya, InstaPay, and other local payment channels listed on the Deposit page. You may only deposit funds from payment accounts that are registered in your own name — third-party deposits are not permitted. Withdrawal requests are processed to the same payment method used for the original deposit where possible. arion pay reserves the right to carry out identity verification checks before processing any withdrawal, and processing times may vary depending on your chosen payment method.

4. Platform Use and Fair Play

arion pay is intended for personal entertainment purposes only. Any use of automated software, bots, scripts, or other tools to gain an unfair advantage is strictly prohibited and will result in immediate account suspension. Collusion, fraud, or any attempt to manipulate game outcomes is a serious violation of these terms and may be reported to relevant authorities. arion pay uses industry-standard security measures to detect and prevent fraudulent activity across all live casino games and platformfeatures. We reserve the right to void any winnings obtained through fraudulent means and to take further legal action where warranted.

5. Responsible Gaming

arion pay is committed to promoting responsible gaming among all Filipino players. We provide tools that allow you to set deposit limits, session time reminders, cooling-off periods, and self-exclusion options directly through your account settings. If you feel that your gaming habits are becoming harmful, we strongly encourage you to make use of these tools or to seek support from a qualified professional. Full details of all responsible gaming resources available to players in the Philippines are outlined on our Responsible Gaming page. Gaming should always remain a form of entertainment — if it stops being enjoyable, please take a break and reach out for help.

6. Privacy and Data

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. We collect only the data necessary to operate your account, process transactions, and comply with applicable legal obligations. We do not sell your personal data to third parties for marketing purposes. All data transmitted between your device and the arion pay platform is protected by SSL encryption. By using the platform, you consent to the collection and use of your data as described in our Privacy Policy.

7. Account Suspension and Termination

arion pay reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice. Grounds for suspension include but are not limited to: providing false registration information, operating multiple accounts, engaging in fraudulent activity, or attempting to abuse any platform feature. You may also request the closure of your own account at any time by contacting our support team. Upon account closure, any remaining balance that is not subject to an active investigation will be returned to you via your registered payment method. Decisions made by arion pay regarding account suspension are final.

8. Changes to These Terms

arion pay may update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Continued use of the platform after any changes have been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates. If you do not agree with any revised terms, you should stop using the platform and contact our support team to arrange account closure. Your use of arion pay is always subject to the most current version of these terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations serving the Philippines market. Any disputes arising from your use of the arion pay platform shall be subject to the exclusive jurisdiction of the relevant competent authority. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Nothing in these terms limits any rights you may have under applicable Philippine consumer protection laws. For any legal enquiries, please contact us at the support email address listed in the footer of this page.

Quick Answers on Platform Rules

Common questions Filipino players ask about arion pay's terms.

The minimum age to register and play on arion pay is 21 years old, in line with Philippine gaming regulations. We take age verification seriously and may request valid government-issued identification at any point during your use of the platform. Any account found to belong to a player under the age of 21 will be immediately suspended and the matter escalated in accordance with applicable law. If you are unsure whether you meet the eligibility requirements, please review Section 1 of these Terms and Conditions or contact our support team before registering. Protecting minors from gambling harm is a core responsibility that arion pay takes very seriously.

No — each player is permitted to hold only one account on the arion pay platform. Operating multiple accounts is a direct violation of our Terms and Conditions and will result in the suspension of all associated accounts. If you have accidentally created a duplicate account, please contact our support team immediately so the issue can be resolved without penalty. Attempting to circumvent this rule through the use of different names, email addresses, or payment methods is considered fraudulent behaviour. We use automated systems to detect duplicate registrations and act on them promptly.

You can request account closure at any time by contacting the arion pay support team via the email address listed in the footer of this page. Once your request is received, our team will process the closure and return any eligible remaining balance to your registered payment method. If you are closing your account for responsible gaming reasons, we encourage you to explore the self-exclusion and cooling-off tools available on our Responsible Gaming page before making a final decision. Account closure requests are typically processed within a few business days. Please note that accounts under active investigation may be subject to a hold period before closure is finalised.

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